We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. No such website! Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. Something else to remember is that anything that sounds unrealistic most likely is. 9. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. Then told her I know they are scammers and not to bother me anymore. Were happy to help in any way we can. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. Hello. It has now been almost 5 months and I am losing faith they will ever pay me back. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. If youre set on going the DIY route, know that it will likely be a long and difficult process. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. Therefore, we used the five day right of rescission as stipulated in the contract. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Ripoff Report | Sunset Group Review - Cancun, Internet There are options for getting out. Average Cost to Get Out of Your Timeshare? About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. Do not purchase a time share with this company. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. I wanted to see what they were required to provide to us in the contract. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. They tell you lies to make you buy their packages. We were well within our 5 business day window. Sunset Groups ratings and reviews reflect all of these issues and complaints. In reality, all-inclusive is mandatory for usage at all their Cancun locations. Sunset Group | Better Business Bureau Profile In addition to these serious issues, other problems noted, included: The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. They accepted this and said they would process the paper work and credit our accounts. This never happened, so we wrote several additional emails to this firm. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Sunset neighbors sue over contentious affordable housing project I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Hello I was scammed too. Same thing happened to us. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. Write a review Sign in. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. How to Get Rid of Cancun Palace Resorts Timeshare? Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. I became suspicious these series of complaints of others. BEWARE this is a scam. I am sure this will cause them to threaten a law suit and other tactics. How To Cancel a Manhattan Club Timeshare? They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Be the first one to write one. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Thanks! BIG MISTAKE! 8. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and Our "VIP week" couldn't be booked at all. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. FRAUD (charge #1) - Pg. I only get emails. These cookies do not store any personal information. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Please visit this website (specially the video section) to know in detail how these companies operate. That really shakes them up. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Same issues here, please let me know if you found solutions or atty, or any lawsuit. Or you can fill out or form on the right side of the page. This person was useless and was very dishonest in her statements to us. How To Get Out of a Timeshare with Grandview Las Vegas? Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. www.sunsetscam.com Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. For example, one of their properties is Sunset Royal Beach Resort. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Official Site | Sunset World Resorts & Vacations Experiences Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! Get Rid of Timeshare Without Ruining Credit? We protect your data. 7. i wonder is there is a law firm willing to undertake one? The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Consulting. It was very overwhelming and confusing. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Sunset World Resorts & Vacation Experiences - Complaints Board Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. If there is a lawsuit, let me know guys, I was a victim too. Our mission is to eliminate scams in the timeshare industry. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. Has anyone successful stopped paying maintenance fees? We followed the terms of the contract termination clause (13) as written in the contract. Some of the lies: 6. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. How to Get Rid of Garza Blanca Timeshare ? However, there are a few options available if you want to get out of your contract. These same complaints can be found all over the internet on various forums and review websites. Our goal is to make it simpler for you to explore your options. when we went to the sellers office we were told they do not buy back units. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. All it says is "access to services". Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family What should we do? Jan 06, 2019 4:36 pm EST. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. We told them that we were there to relax and did not want any meeting. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam Her "closer" finally agreed to text me the details. All information on this website should be used as educational material. Always do your own due diligence and research any company youre considering doing business with. 5. If there is a lawsuit please let me know, I was a victim too. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. They refused. We accepted the second option. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did.