Overall: Good. Moving patients at night is only done in an emergency. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. / 50.7864829; 0.2697638. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. They are standing by 24 hours a day, 7 days a week to take your call. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. The service provided mandatory training in key skills to all staff and made sure everyone completed it. When is meal time and what food can I bring into the hospital? However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. Provide SDEC services at least 12 hours a day, 7 days a week. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. This information will help us make improvements to the website. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. We saw staff monitor patients national early warning signs (NEWS) scores and discuss patients within safety huddle meetings that had consistently high scores. Large amounts of money or valuables, such as jewellery or electronic devices etc. We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. However records indicated persistent delays in completing investigations and contributing factors included those identified by quality audits, which the senior team had not resolved. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Please speak to the nurse in charge of your care or area. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. TN40 2DZ, In No rating/under appeal/rating suspended Conquest Hospital It is a general medical and surgical facility. In addition patients consistently spent longer in the emergency department than the national average. Provision for patients with mental health needs was variable. Managers monitored the effectiveness of the service and made sure staff were competent. ACTs provide high quality and appropriate care and liaise with STAR . There are vending machines outside most wards. The service made it easy for people to give feedback. At least one standard in this area was not being met when we inspected the service and Senior staff told us most wards have full establishment of staff at the start of a shift. Staff assessed risks to patients, acted on them and kept good care records. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Where healing starts andthe road to recovery begins. 24/7 Patient Services Helpline (877) 870-7012, Aurora West 6015 W. Peoria Ave. Glendale, AZ 85302 Map. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. A new training programme was being rolled out. The childrens outpatient unit provided families with various clinics for children living with health conditions. Alongside the falls assessment an individual needs assessment is completed. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Those series are affected are indicated in their catalogue entries. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. Staff were clear about their roles and accountabilities. Managers monitored the effectiveness of the service and made sure staff were competent. The service did not keep their risk register updated. Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. Strong clear leadership seen, staff felt well managed and well led. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Hospital admissions (narrow measure) to be similar to national average by 2026 (Appendix 2.3) Alcohol specific mortality in Hastings to be similar to the East Sussex average . Facilities in the department included a dedicated area for patients with mental health needs and for children. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. There's no need for the service to take further action. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. You will have a small locker next to your bed or chair for your personal possessions. The service managed safety incidents well and learned lessons from them. Records were brief and suggested limited discussion and challenge. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Staff throughout outpatient services put patients at the centre of what they did. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. Published The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. Our rating of the service was good. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. Suspended ratings are being reviewed by us and will be published soon. The identification, reporting and investigation of incidents had improved significantly since our previous inspection. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. the service is performing exceptionally well. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. Staff completed and updated risk assessments for each child and young person and removed or minimised risks. The senior team demonstrated a significant focus on improving sepsis screening and treatment. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. Browser Support When things went wrong, staff apologised and gave patients honest information and suitable support. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Our rating of the Eastbourne Midwife Unit was requires improvement. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. This meant that often children with complex needs did not have access to this important resource. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. We will publish a report of our overall findings when we have completed the national inspection programme. Money for the television and phone system by your bedside. If you have any dietary requirements, please speak to the nursing staff and they will assist you. We'd like to use additional cookies to remember your settings and understand how you use our services. Kings Drive, Eastbourne, East Sussex, BN21 2UD 877.870.7012. Let's make care better together. We accept all major insurances as well as Medicare and all AHCCCS plans. All staff received a quarterly newsletter called you said, we said and gives staff information of common risks and examples of learning from incidents. the service is performing badly and we've taken enforcement action against the provider of the service. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. It also has seven maternity beds in a midwifery led maternity unit. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. We place some essential cookies on your device to make this website work. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. The trust had made clear improvements to the way health records were managed across the organisation. Conquest Hospital The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Eastbourne District General Hospital. of hospital observation status and an admissions process that is transparent and administratively simple. Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. If you provide contact details, we will be in touch about your request within 10 working days.
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