Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This website uses analytics and performance cookies to track unique visitors and site traffic. We find this behavior for anyone in a customer service position completely inappropriate. All rights reserved. In august of this year, I sustained damage to my windshield (Mercedes G 550 Wagon) requiring replacement from the Safelite dealer on Plank Road, Fredericksburg Virginia. Hello! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We are fortunately equipped with the capability of having our employees work in the office as well as remotely and will continue to communicate with you by email and phone. This will surely increase the credibility of your complaint. Company Directory 1.800.328.2189. I booked an appointment to have my windshield repaired. I sent several e-mails but heard noting. (*Three time zones during Daylight Saving Time). Desired outcome: Safelite Auto Glass Corporate Office & Headquarters Safelite Auto Glass Corporate Office & Headquarters 2080 West Chandler Blvd Chandler AZ 85224 Safelite Auto Glass corporate phone number: (877) 664-8931 Average Rating and Total Reviews Avg. Although we work a hybrid schedule, KOA is committed to taking extra measures to support you and your organization. My next appointment was scheduled January 21, 2023at 7 am, received a confirmation call, asked if the glass could be inspected before appointment in am, was put on hold, then told the glass was not ordered. Please complete the following information request and a member of our team will contact you within one business day. Call (877) 419 3521 For all other questions: Text 800-800-2727 Postal addresses Safelite Group, Inc. Corporate Office: 7400 Safelite Way Columbus, OH 43235 Schrock Contact Center: 2231 Schrock Road Columbus, OH 43229 Chandler Contact Center: 2080 West Chandler Blvd. Danielle would be the woman in the red top. They show up Monday to replace it, bust my old one out, find surface rust and said they would NOT replace until the rust got fixed. It has been leaking, and possibly by design, Safelite gives you, ( The customer ) , little to no way to contact unless scheduling a new appointment. I had just washed my car day yesterday 11/28 there was NO damage. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. Was told the manager would call the warehouse and return my call. I do not know who to speak to anymore regarding Back window to our F150 20-16 ford truck. The technician assigned (Julio) came out to replace it. I got one phone call 2 days later and the person said they would get back to me the next day but I have not heard from them since then. 01/30/2023. The second lie! Get Directions 1668 S. Garfield Avenue, Necessary cookies are absolutely essential for the website to function properly. Services; Our approach; News & resources; Our team; Request Information; 877-723-3548. We currently have more than 13,000 associates and 7,300 MobileGlassShops and facilities across the country. or find a phone number, visit our store locator page. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. to get my windshield replaced. Departments: Marketing, IT, Engineering, Other, Accounting, Finance, Customer Service, Art/Design, Warehouse, Plant/Manufacturing, Supply Chain, Administrative, Non Profit/Government, Facilities, Sales, Retail, Human Resources, Business Development, Legal, Healthcare, Hospitality/Service, Education, Real Estate, Construction, Departments: Retail, IT, Facilities, Customer Service, Education, Other, Departments: Warehouse, IT, Customer Service, Other, Non Profit/Government, Sales, Retail, Construction, Departments: Customer Service, IT, Facilities, Retail, Departments: Facilities, Customer Service, IT, Retail, Departments: Facilities, IT, Warehouse, Non Profit/Government, Customer Service, Other, Retail, Departments: Facilities, IT, Customer Service, Retail, Departments: Warehouse, Facilities, Customer Service, IT, Departments: IT, Customer Service, Facilities, Warehouse, Departments: Warehouse, Facilities, IT, Customer Service, Retail, Other, Plant/Manufacturing, Engineering, Departments: Facilities, Customer Service, Administrative, Departments: Facilities, Warehouse, IT, Customer Service, Departments: Facilities, Retail, IT, Customer Service, Other, Warehouse, Departments: Facilities, Warehouse, IT, Customer Service, Retail. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. They schedule my replacement for the following Monday at my house, because its my only transportation and I told them this on Friday during inspection. Phone: [protected] Is this your company? I had one crack less than six inches. Monterey Park, CA 91754 Phone: 626-943-6183. This is said in some of the titles and you can see it on her face. I had one crack less than six inches. ORANGE county office. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It has been almost a year now. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If I do not get contacted either via email, [protected]@gmail.com, and or phone [protected] my next move will involve the BBB. Get Directions Safelite arrived shortly after noon. 10/25/2022 my son, Sam, ordered a replacement windshield for our 2019 Ford Fusion hybrid using the Safelite app. The latest complaint Damage to vehicle abs was resolved on Oct 26, 2022. During the multiple attempts of replacement they have damaged the window trim, as well as the rearview mirror mount. Desired outcome: I had an appointment scheduled January 14,2023 at The Humble location for 8am, upon arrival, I was told my glass replacement was damaged and needed to reschedule my appointment , replacement glass would be ordered. If you wish, you may update it before sending it . Desired outcome: Damage to moulding on both sides of my windshield and mud and dirt left in my floor. The entire Safelite Group organization is honored to share our success by helping make a difference in each community ultimately hoping to make the world a better place, too. I was given a quote (via email) of $75. They should fix their website so that if this is a shop only vehicle it immediately says that and stop trying to scam the public! fix your process so that you deliver the service your website states and train your personnel. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Safelite Auto Glass. Danielle would be the woman in the red top. Our insurance was contacted regarding ordering a ford manufactured back sliding window for the truck because the after market window is not recommended by shop. (*Three time zones during Daylight Saving Time) Redundant & uninterrupted Our eyesight system will now spontaneously shut off within a few minutes of driving. This review was chosen algorithmically as the most valued customer feedback. Related Company Locations. We dropped the car off at 7:30 this morning. I was scheduled to another location. Total fail by Safelite. If you need to schedule or reschedule an appointment, you can still book service a few weeks out. They "started" my repair on August 1st. reimbursement of the windshield by subaru was not received by safelite autoglass, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I just want my windshield replaced, Although we have now taken away our child's smart devices for using inappropriate sites, Our disgusts still remain. Box 73909 Cedar Rapids, IA 52407-3909 We also use third-party cookies that help us analyze and understand how you use this website. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My daughter had an Appointment at 11:00 today. We continue to solidify resources and strengthen medical networks, providing . This is wanton destruction of private property and leaving an elderly couple with no transportation! Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Share your photos and videos with others to prove the truth of your words. Is this your business? Pay for dealership replacement. Besides the inconvenience, when I walked in I asked for the Manager and Anthony said he was. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Address: 7400 Safelite Way Columbus, OH 43235 USA Linkedin; Assign Contact to a List. 204 Schedule service at one of our stores or have us come to you. Welcome - Safelite AutoGlass. Monterey Park, CA 91754 You can find contact details for Safelite AutoGlass above. How can we help you today? Notice at collection. We are including one of the links which was found, apparently there are many. 1,415 Jobs. Concerned customer. Sam moved our car in the morning to make it more convenient for technician. 1-800-638-8958. Desired outcome: This will surely increase the credibility of your complaint. Safelite AutoGlass has resolved 29 complaints. In my opinion, the only way you might get some help is if you call Also got burned by SafeLite's "Nationwide Lifetime Warranty" after Safelite auto glass- Glass does not fit. Safelite Group is Automotive business from United States that founded in 1947 (76 years old in 2023), Safelite Group business is focusing on Replacement Services. My husband scheduled a mobile service to replace a Windshield and the mobile appt was scheduled for 01/03/23 between 0800 and 1700. Notice at collection. Follow the links below to find all the information you are interested in. Seattle Website Design by Jordan Crown Design. For Safelite to come and fix the problem. It is very disappointing to know that you feel that you can promise and not deliver. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Safelite Auto Glass Corporation is one of the nations leading providers of auto glass repair and replacement services. Ontario, CA 91764 2141 W. Orangewood Avenue Orange, CA 92868 Get Directions (714 . My name is Keld Nielsen. Today assistant manager Luis Guzman could not change my windshield because Bryan did not prepare the appropriate documentation. Looking for information about SAFELITE CORPORATE OFFICE CONTACT NUMBER? The windshield cracked inside his van. But the worst part was that the installer and the women at the front desk must of been frustrated because he began dropping f bombs in the waiting room which is so unprofessional and rude. On 2-10-23, I went to have my windshield replace through my insurance company. We're here to help. 18575 & 18605 E. Gale Ave. City Of Industry, CA 91748. 2080 West Chandler Blvd, Chandler, AZ 85224. I was given a quote (via email) of $75. Best regards, safelite should have higher standards for the people they hire. Contact Us How can we help you? 1668 S. Garfield Ave, 2nd Fl, Alhambra, CA 91801. How To Contact Microtel Corporate Office Headquarters Microtel Inn and Suites by Wyndham Wyndham Hotel Group 22 Sylvan Way Parsippany, New Jersey, NJ 07054 USA Mailing Address: P.O. The tech said that someone would contact me to take care of the problem. Car: Porsche Cayenne Fix my truck to the condition it was in before you destroyed it! Columbus, OH 43235 Safelite AutoGlass Headquarters and Locations - Learn more about Safelite AutoGlass's locations by map by and/or jobs. My name: Shahram Nafisi As for the mud and dirt I will clean the tech's mess. Monterey Park, CA 91754. They said absolutely NOTHING about this or I would have kept the functional windshield with a chip in it and still would have had transportation! I wholeheartedly agree! Rating 0.0 0 Be The First to Write a Review Edit Request information. And clean the damn glass up out of the driveway that wasnt there before you vandalized me and my truck! (*Three time zones during Daylight Saving Time) Our average speed holds steady even in dramatic volume surges. The company is headquartered in Columbus, Ohio and serves customers throughout the United States. Tech chipped paint on exterior of truck, touched up with paint that did not match. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Apparently she is on drugs, extasy, to be exact. fix your process so that you deliver the service your website states and train your personnel.
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